A major regional hospital system based in North Florida resumed caring for patients at its clinical practices Monday, days after a security issue forced it to take its IT network offline.
But Tallahassee Memorial Healthcare was still forced to use paper documentation, and non-emergency surgeries and outpatient procedures were canceled Monday.
Some emergency room patients were being diverted to other hospitals, but the hospital was accepting patients expecting babies, the health care system said in the statement Sunday.
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A sign stands outside Tallahassee Memorial Hospital on February 3, 2023, in Tallahassee, Florida. (AP Photo/Anthony Izaguirre)
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Information technology systems went offline as a security measure Thursday after Tallahassee Memorial Healthcare was hit by an apparent ransomware attack. It had the hallmarks of such an attack, but the hospital characterized it as an “IT security issue” which it reported to law enforcement. Victims often, at least initially, refuse to confirm ransomware attacks.
“Our teams are working around the clock in collaboration with external consultants to investigate the cause of the event and safely restore all computer systems as quickly as possible,” the statement said. “IT security events take time to investigate and resolve. Our investigation is ongoing and, as is typical in such situations, we expect it will take some time to determine exactly what happened.”
The Tallahassee-based hospital system provides care in 21 counties in northern Florida, southern Georgia and southern Alabama, according to its website.
